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LEVEL 3 IT SOLUTIONS TECHNICIAN

A Level 3 qualification designed to build practical IT skills for working in support or technical roles.

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Overview

The main aim of the role is to develop, implement, and maintain IT solutions for organisations. These solutions can include networks, computer systems, software applications, and cloud-based services.  

 

Apprentices work as part of a team and contribute to the full lifecycle of IT solutions, from identifying problems and gathering requirements to designing, testing, and supporting systems. 

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Details

Awarding body

NCFE

Duration

18 months followed by 4-month end-point assessment

Delivery

Blended

During the programme, apprentices learn a wide range of technical and professional skills. This includes understanding hardware and software systems, installing and configuring devices, troubleshooting technical issues, and supporting users. They also gain knowledge of cybersecurity, data management, cloud computing, and project methodologies.  

 

Day-to-day tasks might involve setting up equipment, responding to IT support requests, fixing system faults, and assisting with network or software updates. Over time, apprentice take on more responsibility and begin working more independently on technical tasks and projects.  

Information

This apprenticeship is ideal for people starting a career in IT who want practical experience and a recognised qualification.  

 

It is equivalent to A-Level study and provides a pathway into the IT industry.  

 

Entry requirements vary, but employers typically look for applicants with GCSEs (including maths and English) or relevant experience, along with a strong interest in IT and problem-solving skills. 

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Levy businesses can use their contributions to pay for this training. The costs will be £15,000.  

Employers who do not pay the levy and employ less than 50 employees do not have to pay any training costs for apprentice’s aged between 16 and 21 years old.  

If a learner is over 21 years old and/or your business has over 50 employees then you will contribute 5% towards the cost of the training, which would be £750 for this programme.

This apprenticeship is delivered by an industry competent expert through a combination of face to face and online tutorials (blended learning) giving the business and apprentices the greatest degree of flexibility – increasing capability and maintaining productivity.  

20% of the training will take place Off the Job in the form of a wide range of activities, tutorial sessions, mentoring and self-study.  

After completing the apprenticeship, individuals can progress into rules such as IT support technician, systems analyst, or network engineer, or move on to higher-level apprenticeships in areas like cybersecurity or software development. 

A dedicated, experienced industry expert tutor will support employers and apprentices tailoring the training to the needs of the business guiding then through the apprenticeship step by step from the start to the End Point Assessment.  

Assignments, reflective accounts, testimonies, witness statements and tutorials are all used to give our apprentices a mix of hands on and structured learning experience centred around the apprenticeship syllabus.  

Our tutors will conscientiously arrange training around the requirements of both learners and employers. 

The Basics of an Apprenticeship

An apprenticeship is a type of work-based training programme that combines practical on-the-job-training with forma face- to face or online training.

During an apprenticeship, apprentices work alongside experienced colleagues to gain hands-on experience and gain practical skills. They also attend off-the-job training sessions to learn the theoretical aspects of their role and industry. At the end of the apprenticeship, apprentices receive a nationally recognised qualification which demonstrates and confirms they have gained the knowledge, skills and behaviours to perform their job effectively.

Each apprenticeship is made up of on and off the job training. On the job training helps an apprentice to develop specific skills within the workplace supported by a workplace mentor. Off the job training is directly relevant to the apprenticeship standard, it can cover practical training such as shadowing, mentoring, industry visits and attending tutorials or competitions.

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